Greg Galluzzi, president of TMG Consulting, presented the following industry insight presentations at the 32nd Annual CSWeek Conference.

Greg Galluzzi is the CEo and Founder of TMG Consulting, Inc. He is a recognized CIS and Utility Industry expert with over 27 years of experience. During his professional career Greg has participated in over 300 customer system initiatives, from the development of CIS business plans, to CIS product evaluation and selection efforts, to CIS installation projects and post installation activities.

CIS Week is the ultimate Customer Service education experience for all utility company professionals. CIS Week attendees will explore strategies, utility case studies, valuable services, resources, and the latest technologies from leading companies in the industry while they attend numerous educational sessions and network with their peers. CIS Week provides four days of unbiased education chosen and led by utility professionals, and examines customer service products for the utility industry. For more information visit www.cisweek.org.