United Illuminating (UI)

2007 Financial Enterprise Challenge
United Illuminating is an IOU that distributes electricity to 325,000 electric customers in New Haven, Connecticut. Currently UI maintains and uses parts of three ERP solutions and a custom developed budgeting system and other financial solutions to accommodate its financial needs

The current budgeting system does not provide adequate business functionality and there is a lack of automated interfaces between the systems for preferred financial and business performance reporting purposes.

Solution
TMG was hired to evaluate their current Financial Applications and make recommendations for enhancing and or replacing its current solutions.

Result
TMG has completed its initial process review and is currently developing business and application requirements to accommodate these needs. Final recommendations will be made as to a total business and financial implementation solution.

2006 OMS Challenge
In 2005 United Illuminating undertook a full function OMS system implementation with a third-party system integrator.
The OMS system has multiple interfaces to other United Illuminating business systems including CIS, GIS, AMR, and SCADA.

Solution
TMG was hired to manage the implementation effort effectively and make certain all parties (client, vendor, system integrator) fulfill their respective responsibilities toward a successful implementation.

Responsibilities included all project planning, scheduling and budgeting, status and executive reporting, scope management, client, vendor and third party integrator management and liaison, resource management, change request coordination, risk management, and issue coordination and resolution.

Result
The Outage Management System was successfully implemented in September 2007, on time and within budget. Post-implementation clean-up activities and completion of all interfaces was finalized in mid-December 2007.

2001 Challenge
UIL had implemented a mainframe based CIS solution in 1993. Unfortunately, the utility implemented a system with a 1960’s architecture and design. Faced with a competitive marketplace and support for numerous regulated and non-regulated subsidiaries, UIL commissioned the development of a business plan.

Solution
TMG was engaged to provide an expert opinion on the findings of the business plan and to prepare a separate report to be presented directly to UIL executives. TMG provided information regarding industry activity, market solutions, installation costs and timeframes, customer application architectures, customer profiles, and lessons learned. This information was orally presented to executives. A formal report was produced that validated the business plan with exception, and recommended replacement of the legacy CIS with an adjusted budget amount and approach.

Result
TMG assisted with the evaluation and selection process, and SAP CCS solution was chosen. TMG provided installation oversight and quality assurance services during the 20-month installation.

Financial Enterprise
TMG Services:Financial Business Requirements, Evaluation & Recommendations
Project Dates: 05/2007- ACTIVE

Outtage Management System (OMS)
TMG Services:Project Management
Project Dates: 12/2005- 04/2007

CIS
2001 TMG Services: Business Plan, Evaluation & Selection, Installation QA
Project Dates: 01/2001 - 11/2001
Go-Live: 06/2003