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Springfield, IL (CWLP)
Challenge
CWLP entered the market with the specific purpose of replacing an
antiquated billing system with a new CIS in order to increase overall
productivity and provide greater customer service.
Solution
TMG developed a CIS design blueprint and conducted a
CIS product evaluation and selection effort for CWLP which identified
Advanced Utility Systems as the vendor of choice for both functionality
and cost considerations. TMG was also engaged to provide
Quality Assurance during the installation effort of the Advanced
CIS product, delivering monthly status reports to ensure that project
stayed on schedule and on scope.
Result
The project was successful and went live and on budget in July 2003.
Type:
Public
Client Services: Electric, Water, Wastewater, Solid
Waste
Accounts Served: 78,000
Population Served: 112,000
Project System: CIS
TMG Services: CIS Design Blueprint & Product
Selection, Installation QA
Project Dates: 01/2001 - 05/2003
Go-Live: 07/2003 |