City of San Jose, California

CIS Challenge
The City of San Jose wanted to replace a legacy billing system.

Solution
After developing and distributing a request for proposal for a CIS solution, the City asked TMG to assist with the remainder of the selection process. TMG’s experience in the municipal marketplace and its reputation as a valuable independent firm were deciding factors for the City.

Result
The selection team determined PeopleSoft as the finalist and moved forward with solution confirmation, scoping, and installation planning work.

VoIP Challenge
Replacement of a legacy Centrex telephone system for existing facilities and the provisioning of all network and telecomm requirements for a new City Hall facility. Initial deployment to include 2,200 desktops (phone and network) for the new City Hall. Subsequent, deployment to include an additional 3,000 users distributed across multiple facilities.

Solution
After developing and distributing a RFP for a converged network solution, TMG was asked to assist with the remainder of the vendor evaluation and selection process. The City had pre-selected Cisco as the technology foundation for the solution and subsequently distributed a RFP based on this technology.

Result
The City selected a solution as proposed by Unisys Corporation. TMG resources provided expertise in the development of the contract for both goods and services through Unisys and developed the scope of services to be provided by the vendor.

Type: Public
Client Services: Water, Wastewater, Solid Waste
Accounts Served: 220,000
Population Served: 900,000
Project System: CIS
TMG Services: CIS Evaluation & Selection
Project Dates: 01/2003 - 07/2003
Go-Live: Currently in negotiations