Kansas City Power & Light (KCP&L)
(Great Planes Energy)

Challenge
Kansas City Power & Light (KCP&L) installed its CIS in 1998 without the capability of handling accounts which require complex billing. Accountability requirements from the Sarbanes Oxley Act further complicated matters.

Solutions
TMG assisted KCP&L in issuing a Request for Proposal for a Complex Billing Engine to augment its CIS. TMG reviewed the RFI which had previously been issued by KCP&L along with all the responses, and worked closely with KCP&L to develop a comprehensive RFP defining KCP&L’s requirements. The goal of a new Complex Billing Engine was specifically to handle the complexities of billing customers under special rates, special contracts, and special services, and to eliminate the manual processes that was in place.

Results
The RFP was issued in September 2004 to 5 vendors. KCP&L’s goal was to evaluate the proposals and select 2-3 vendors to invite in for detailed demonstration of their systems prior to making its selection. A change in management at KCP&L resulted in a hold on this project. Management's new direction was to evaluate the feasibility of upgrading its SPL CISPlus system to the new Oracle CC&B system for all its CIS needs.