Kansas City BPU

Challenge
The Kansas City Kansas Board of Public Utilities (KCBPU) customer billing system and its financial management system were running on an in-house mainframe, at extremely high costs. The system could not handle deregulation and enhancement requests were backlogged.

Solution
TMG was originally engaged by KCBPU to assist in the analysis and replacement of their legacy CIS. During that process, it became evident to KCBPU management that it would be the most advantageous if the financial system was also analyzed, and if feasible, both systems replaced with either an integrated solution or “best of breed” solutions. TMG assisted KCBPU in developing a CIS/ERP business plan which included: documentation of the current environment, assessment of the current environment, identification of the vision and target environments, development of high-level functional requirements, assessment of alternatives, identification of costs, and subsequent reviews and approvals which included a comprehensive list of product modifications, interfaces and conversion items. Seven sets of vendors proposed with either integrated systems or combinations of CIS and ERM solutions.

Result
KCBPU selected the Cayenta product solution for their CIS and ERP needs. TMG then provided KCBPU with Quality Assurance oversight services on the CIS installation during the 18 month installation effort. As an independent third party, TMG was responsible for the management of KCBPU and vendor expectations regarding delivery and timing of project components, project scope, project cost, project timeframe, project risk and quality of deliverables. The result was a successful installation that met KCBPU’s expectation of a product solution that exceeded their customer’s expectations, met their required timeframe, and was within their project budget.