Honolulu Board of Water Supply

Challenge
The CIS system was seven years old and in the declining stage of its life cycle. Some aspects of the application are no longer supported and have increased the risk of HBWS staying on the current application. While the CIS application meets a significant amount of the user communities core needs there are several high priority needs that are difficult to meet with the current CAS application.

Solution
The Business Case Study recommended the replacement of the current CIS. The main considerations for replacing CIS were (1) the system continues to age with diminishing product support, (2) the system’s inflexibility and very manual process create several inefficiencies impacting HBWS daily procedures and its customers, (3) the interface design between the major applications interfacing to CIS (Maximo, GIS,AMR, JDE, etc.) will have to be redesigned to maximize the functionality of those systems, (4) future in-house support of the current CIS application should be considered with the potential of retirement of the current support staff.

Result
HBWS budgeted to start a replacement effort. The scheduled start date to update the recommendation and begin a selection effort was mid-2006.