Green Mountain Energy

Challenge
Green Mountain Energy Company provides “green” power generated from hydroelectric, solar, wind, geothermal, and natural and landfill gas facilities. To meet current and future business needs, GMEC sought an integrated customer information system that would support retail billing, customer relationship management, customer care, commodity management and retail market interfaces.

Solutions
TMG brought retail market knowledge and experience to the CIS application planning and selection process, applying its tools and methodology to assess GMEC’s current environment, formulating business and technology strategies, preparing an RFP, and evaluating RFP submissions. TMG also provided GMEC with alternative solutions, a cost/benefit analysis and a blueprint for success.

Results
The company currently is making a determination about moving forward with a new system.