Fort Worth, Texas

Challenge
The city wanted to replace its aging utility billing system. Operation of the system would move from the IT department to the water utility.

Solutions
TMG was engaged by the City, and the project team initiated a product evaluation and selection effort.

Results
TMG personnel provided project management assistance during the 18-month installation effort resulting in an installation in April 1995. TMG continued to support the City in post-installation activities. This installation was one of the first of a non-mainframe based product solution at a large utility. Due to the political climate the Water Department built and operated its own data center for the new CIS with ongoing product releases provided by the vendor.